Mike’s Points

Based in Toledo, Ohio/SE Michigan since summer 2005, my goal is to provide “points,” comments & links about PR, journalism, social media, branding, marketing & other items of interest. Maintained by Mike Driehorst, president & founder of Diamond Communications, specializing in PR & social media.

August 29th, 2008

Can people be too transparent?

Updated 9/2/2008 approx. 2 p.m.: Mack Collier has a great related post. Not so much about being judged based on political views, but about using discretion while on Twitter and other social media.

Just with the post when I asked if companies can be too transparent, people can, too.

Let me explain.

ToledoTalk.com is an active, local discussion board. A more politically-focused one — SwampBubbles.com — grew out of it when politics seemed to be reigning on ToledoTalk.

I’ve stayed away posting and commenting my political and other potential emotionally charged views on SwampBubbles, as well as local blogs.

Why?

Because I didn’t want a current or potential client to make a judgment on my employer because of my political or other personal views. Of course, wherever I post or set up a profile, I post who I am in my profile, including my blog and on my blog, I post my employer. So, it’d be easy to find out my employer by checking in on me.

Real, serious, professional prospective and current clients very likely wouldn’t have let my views affect how they view my employer. But, some may. And, that’s not a chance I wanted to take.

So, I stayed — and stay — mute on emotionally-charged topics like politics, religion, etc. I don’t even post my political or religious views or classification on places like Facebook. It shouldn’t matter to others.

However, while hearing Barack Obama’s acceptance speech last night (my wife was watching while I was at our computer), I let some political views slip on some tweets.

While I doubt it, there may be some potential employers — I am seeking, you know — and future clients who may judge (against) me because of my political views. I sincerely doubt it, but can’t be 100% positive. It’s not a chance I can afford to take.

So, I should’ve pulled back on my transparency mode.

Of course, some could argue that my political and other, more personal views could have a positive affect. Well, because you can’t have it all, I prefer to let my professional experience and credentials speak for themselves.

Not my personal views.

-Mike

August 27th, 2008

Other great points….

It’s been awhile since I’ve done an “other great points” post, so without further delay, here’s one for today:

Not Everyone is as Amazing as Jason Calacanis, Christine Perkett/PerkettPRsuasion Blog

‘It takes a Community, not a Campaign to Build a Brand’ and the 18 Steps to Building Successful Brand Community, Sean Moffitt/BuzzCanuck

Companies: Put social media in the hands of your connectors, Mack Collier/The Viral Garden

Inside // Out: Fire Eagle, Matt Dickman/Techno//Marketer

The Dream Job, Ike Pigott/Occam’s RazR (HHMM. Never thought of that job-search exercise. It looks like a simple way to graphically crystalize what you seek in a job.)

The medium may change, but the message still has value, Brad Marley/Airfoil Public Relations

Take care and enjoy the day!
-Mike

August 21st, 2008

Don’t mess with those XX chromosomes!

http://www.flickr.com/photos/williemaerockcamp/1692950412/Any dad will tell you — even if he at first won’t admit it — moms rule the ol’ castle. Well, if not “rule,” then moms make most of the decisions.

Maybe it’s a hormonal or evolutionary thing that kicks in once women have kids. I dunno.

While I am partial to moms, since I am married to one (note: she became a mom after we married), actually, moms are just a subset of the larger group among us known as women.

Yes, women may not often be in formal positions of power and can be quiet or unassuming (well….okay, skip the bad, sexist jokes). But, beware: There’s a lot out there and they are strutting their influence more and more.

Don’t believe me? How’s this:

  • Women purchase upwards of 80% plus of consumer products (and that jumps to 94% when you’re talking about home stuff).
  • According to Nielsen Online@Plan, there were 32.4 million women online with children under 18 in their household as of winter 2007/2008, making up 22.6% of all adult Internet users. From that same eMarketer report: “Mothers are part of an adult female Internet user population that will grow from 80.9 million in 2008 to 91.3 million in 2012. Adult females outnumber adult males in both the general population and the Internet user population.” (My emphasis added.)
  • Echoing the above stat a bit, in the growing importance and role of social media, women are naturally more socialable. “RapLeaf studied over 49 million people based on the publicly available data to understand social networking trends and their relation to gender and age of internet users….The 49 million of people in the selection were split between 24.8 million women, 20.6 million men while 3.9 million preferred to keep their gender to themselves.” (Source: Profy.com.)

Still don’t buy it? Try these other posts:

Hell hath no furry like a mom with a blog

Five Reasons Why Mom Blogs are the Blogs to Watch

The Ultimate Mommy Blogs List–Blogs for Moms by Moms (okay, it’s list — but look at that list!) 

Cision Lists Mommy Blogs (The key is the end paragraph by Will Flavell, starting with “Those bloggers influence so effectively because they are truthful, sometimes brutally so.”) 

So, what can we take from all this XX Chromosome power?

First, there’s a good chance that women in total or moms (more specifically) are in your target audience. But, don’t treat them like a number. In social media, it’s about the relationship (stupid). See the Profy link for good commentary about how women use social networks compared to men.

Well, there’s a lot of other things we can take from this. But, the one above is enough. If you are going to be good in social media (heck, PR and other marketing communications, for that matter), know your audiences’ tendancies and preferences. Develop ways to best communicate with them, ways they want to receive; not what you want to do.

And, remember, it is really about the relationship. While it may be “business” to you, it’s likely personal to them.

-Mike

NOTE: This post is similar to one I recently did for my TalentZoo Marketing Moxie column.

Image courtesy of Willie Mae Rock Camp for Girls

August 20th, 2008

Position wanted

At first glance, I’m going to say that Wednesday, Aug. 20, stunk.

I was laid off.

However, as far as I’m concerned, I’m parting on good terms. I have good feelings about my time at Hanson Inc., and would recommend the firm. (A bit ironically though, Hanson is seeking to hire solution architects, designers and programmers. If you want a contact name, let me know, or use the email or form on the site.)

But, it’s time to move forward.

I am looking for gainful employment, project work, freelance assignments — whatever can legally, ethically and morally generate income for my family while adding value to the company signin’ the check!

If you are looking for someone who offers experience in:

  • Newspaper journalism (4+ years and periodic freelance since that early part of my career)
  • Public relations, with emphasis in media relations, and experience in other marketing communications (12+ years)
  • Social media monitoring and outreach (3+ years)
  • Strategic planning and proposal development, mixed in with some project management, budgeting, etc. (8+ years)
  • A solid work ethic
  • And, a whole bunch of other good stuff…here’s my resume.

You can also see more about me (though, I still have to update that employment part).

So, if I can help you, I would appreciate it if you’d drop me a line.

-Mike

August 19th, 2008

Can a company be too transparent?

There seemed to be a lot of talk this morning on Twitter about Dell listening.

Okay, actually Dell and Radian6 listening. But, that’s Radian6’s job so that should be no big deal. And, hasn’t Dell been listening? It’s made great, positive headway for how it has become involved in social media — and connecting with and listening to its marketplace.

Within a short time span, I counted six tweets about the Dell listening post.

And, I’m sure there are others I missed.

My point is about why Dell needs to tell me how it’s listening. Should we really care about the how?

I know it is listening because I’ve experienced it* and have read about it. (*Shortly after I noted my wife and I purchased a Dell Dimension E510 in a comment a couple years ago, a rep or two contacted me.)

I’m not picking on Dell. Essentially, do we really need to know what vendors any company uses?

Some years ago, I coordinated a client meeting and new product demonstration with a bunch of publications at Meredith. The morning of the meeting, the client’s VP of marketing ask me how everything was going. I replied, “Perfect — as far as you know.”

As I do, he understood that it didn’t matter what last-second tasks and other issues I had to deal with to get the job done. Just as long as everything was perfect for the meeting. And, it was.

Hey, if companies want talk publicly about their vendors, go ahead. But, to me, unless there’s another point, it’s a waste of  resources.

In the end, it doesn’t matter how you do it, just get the job done – ethically, legally and morally.

-Mike

(In the big scheme of things, Dell’s post was no big deal. It just struck me funny how many people gave a link to a post announcing a company’s vendor and why Dell would even publish it. And, I in no way mean to rag on Radian6. My company doesn’t use it, but from the demo I saw earlier this year, it’s a worthwhile service. Relatedly, if you are looking at social media monitoring tools, have a look at a rundown I did in March, which was picked up by Media Bullseye.)